Contact 4 Wheelers Japan using the details on our Contact Us page. You can also click on “Auction Search Engine” and register to see all of the vehicles that are at auction each week. When you have had a look through the search engine and have seen some vehicles you may be interested in purchasing, please feel free to contact us if you need further advice or information about what you have seen.
After an initial consultation with us and only when you are ready to move forward with the purchase of a vehicle, we require a 100,000 yen deposit or equivalent, in by telegraphic transfer (TT) from your bank to our bank. This deposit is refundable (minus bank fees) for any reason before a vehicle has been purchased.
When we confirm receipt of your deposit, we will email you for your approval of any vehicles from upcoming auctions that match your specifications. We will supply you with continuous consultation and translation of auction condition reports, so as to get an informed description on each vehicle, thus letting you decide if you would like to make a bid or not on that day. You are also welcome to search through and send over lot numbers for us to translate. You may start off wishing to buy one model and whilst looking through the auction search engine, you might see something that you like more.
When you decide on a vehicle, and the amount you want to bid, then we need about 2 hours prior to auction time to prepare a bid.
We try wherever we can to only bid on vehicles that we have inspected ourselves or by a trusted individual with the necessary experience. There might be vehicles at auction that are in remote parts of Japan where our staff are not present. We can still bid on these vehicles but you will be notified beforehand that we will not be inspecting these personally, so bidding will at the risk of the buyer.
We will provide feedback after each bid is placed, successful or not, via email or phone.
When we inform you of a successful bid we require the balance of payment paid into our account with 5 working days. Please fax or scan and email us the remittance order to avoid the usual notification delays in the banking system.
Once the funds are clear in our account we’ll send the confirmation of receipt of your TT. We then have the export certificate made, and make a booking on the earliest ship. Upon export we email the shipping schedule and courier you all the necessary documents including the Bill of Lading, Export Certificate, English Translation of Export Certificate, Bill of Sale/Invoice, and any other necessary certificates depending on the country of destination.
You will be notified by the shipping company on the arrival of your vehicle. Pay the appropriate duty, taxes, customs clearance, and any other fees necessary to take possession of your vehicle. Please email us when you have your vehicle.
We are here for you every step of the way, and aim to make the entire process easy and enjoyable.